Content Review Analyst

OVERALL PURPOSE OF JOB

The Content Review Analyst will implement our clients’ Content moderation strategy, monitoring and moderating content to ensure a safe and fun online environment.  The role coordinates with internal and external decision makers to support the mission of ensuring a safe and fun environment while providing excellent customer service to cultivate a strong brand presence in the market place. 


DUTIES AND RESPONSIBILITIES:

• Understand client policies and guidelines
• Make decisions according to the defined policies and procedures
• Identify improvement opportunities in work flow and suggest solutions
• Interface effectively with other internal and Client teams

KEY QUALIFICATIONS/SKILLS

• Have the ability to interpret and apply complex policies to content and apply without bias
• High School Graduate with minimum 1 year of working experience (preferably in a multinational environment)
• Detail orientation and client focus
• Passionate about the internet and online applications
• Willingness to accept feedback and quickly adapt
• Have the ability to deliver quality work in a fast paced environment
• Flexibility with constant changes, adaptable to learn new processes, concepts, and skills.
• Ability to work in a fast-paced work environment
• Content review experience preferred
• Demonstrates the ability to work as part of a team adding positive attitude and solid business acumen
• Ability to communicate in a dynamic environment throughout all management levels
• Familiarity with navigating, searching, download, installing and uninstalling apps on a phone.

Working Conditions

• Variable work schedule including work hours at night and weekends
• Overtime may be required

Interested, please contact Ma Bo mobile number 0105250313