Application Developer .Net (Junior) in Kulim

RMA Helpdesk Analyst/Assistant (Customer Service) based in Intel

Return Material Authorization

• To manage product warranty claim and returns request via telephone calls, web and e-mail requests from corporate customers in Asia Pacific Region.
• To generate statistical reports for analysis purpose.

The role and responsibility:

• Man the RMA Helpdesk within the operation hours specified.
• Manage all incoming calls, web or e-mail requests on returns.
• Address and monitor any issues reported.
• Follow up pending requests or receipt until closure.
• Route the calls or emails or requests to relevant parties should there be any need for follow-up action by them.
• Collate RMA orders in statistical report, update data and maintenance.
• - Open for fresh Grad candidate – Certs or Diploma / Degree
• Monday to Friday from 8:00 am to 5:30 pm.

Programmer for a period of 6 month and subsequently will be 1 year. – Based in Motorola skillset at least for a minimum and OOP will be a plus. Languages are , perl,python,VB or C#.

• Open for Fresh grad candidate.- Degree only

Open for - >programming but just as a knowledge base, as the entire work is on the test system. One thing good he/she able to have a good  English command