Lim Boo Keat (Technical Account Manager)

"I have been working in IT support and services for 10 years started with system administration role to customer service and support. I’m taking on regional role to manage Dell’s global customer account in APJ with highest services level."

LIM BOO KEAT
Technical Account Manager, Dell Asia Pacific Sdn Bhd

PERSONAL DETAILS
Name: Lim Boo Keat, 35
E-mail: derrick.lim.my@hotmail.com

EDUCATION
Year of Graduation: 1995
Programme: Higher Diploma in Computer Studies
Achievement/Award: Distinction

EMPLOYMENT
Current Employer: Dell Asia Pacific Sdn
Current Position: Technical Account Manager
Achievement/Award: Several customer satisfaction recognitions

BONUS
1. Tell us a bit about yourself.
I have been working in IT support and services for 10 years started with system administration role to customer service and support.

2. Tell us a bit more about your current job scope.
I’m taking on regional role to manage Dell’s global customer account in APJ with highest services level.

3. Can you share your education background with us?
I obtained my Graduate Diploma in IT in Business from KDU Damansara Utama. Then, I pursued several IT professional certifications with on the job training and studies with the most recent being ITIL Certification.

4. You have achieved so much in such a short span of time, can you share your secret of success with us?
Do my best to excel in the core area in order to succeed.

5. What prompted you to choose KDU?
It provided a complete range of IT studies without going abroad.

6. KDU is celebrating 25th anniversary next year, do you have a message to the college?
Congratulations! Continue to excel in higher education arena to deliver the highest standard of education to our children.